Customer Orientated Operations-We want to deepen our collaboration with our customers in order to find new and increasingly competitive solutions to meet our customers' needs. We keep our promises, we are flexible, and we can adjust whatever changes the customer's may require. We analyse our operations and make continuous improvements.
Effectiveness- Each of us take responsibility for ensuring that matters progress smoothly and sensibly. Together, we set challenging goals and move towards them in a planned and productive manner. We are constantly developing our operations, productivity, and expertise, and devising new solutions.
Employee Satisfaction- We value and encourage each other as well as trust each other, and share the knowledge and skills we need to work with each other. We provide constructive feedback. We accept the differences between people, but we do not accept poor work or breaking common rules.
CODE OF ETHICS
Sustainability - Honesty is the foundation for all of Stera's business, statements, and reports, and the lifeblood of sustainability. We keep our promises and commitments.
Transparency of operations - We report on our operations in an open and honest manner in accordance with the applicable laws and the commonly accepted practices of the capital and financial markets.
Dealing with intangible human capital -The creation and protection of knowledge and intangible capital is important to us.
Conflicts of Interest, Gifts, and Bribes - Company employees must avoid activities that result in a conflict of interest. Stera prohibits corruption and bribery in all its operations.
Respecting and promoting human rights- Stera respects and promotes the universal human rights as defined by the United Nations Declaration of Human Rights. These include freedom of thought, opinion, expression, religion, and peaceful assembly. No one is discriminated against on the basis of race, age, nationality, gender, or sexual orientation. Stera does not condone the use of forced labour or child labour.
Personnel policies - All supervisors are required to actively and appropriately promote a management culture in line with Stera's values. As an employer, Stera is committed to treating its employees fairly, impartially and equally. No kind of harassment is allowed.
By adhering to Stera's values and ethical guidelines, we create added value for our stakeholders and become more attractive as an employer.
ANONYMOUS NOTIFICATION CHANNEL
Stera's employees and other stakeholders can report suspected misconduct, violations of Stera’s values or Stera’s Code of Conduct to Stera’s anonymous Notification Channel. Through the Notification Channel, Stera has the opportunity to gain valuable information about potential problems at an early stage and to address them.
Disclosures and suspicions will be processed strictly confidentally only by persons with processing rights. For a person suspected of abuse, the whistleblower will always remain anonymous.
The persons managing the notifications will not have access to metadata or an IP address that could identity the notifier. All messages are encrypted at the time of creation with a symmetric and asymmetric strong encryption algorithm that cannot be decrypted or modified afterwards. The persons managing the notifications will only be informed of the time of the notification and the content of the notification.
Thank you for helping the Stera to operate as a responsible company, promoting good business!
3. Description of the processing of personal data in the notification channel
Through the notification channel any person can report suspected or detected abuses in the organization. The notification is anonymous. The system only processes personal data that the notifier enters in the notification.
The notification or the annex to the notification may contain personal data if, for example, the notifier identifies the person whose activities are covered by the notification. If desired, the notifier may also provide his own name and contact details. As a result, typical personal information logged into the system might be:
Name and contact details of the notifier
The name of the person who is the subject of the notification and a description of the person's possible illegal activities
We hope that notifiers will not include sensitive personal information in the notification unless it is specifically necessary for the notification
The processing of notifications and any personal data they contain is based on Stera Group Oy's legal obligation to maintain the notification channel (Directive 2019/1937 on the protection of persons who report breaches of Union law) and Stera Group Oy's legitimate interest in investigating irregularities and securing the organization’s operations.
4. Retention periods
The notifications are permanently archived so that it is possible to make observations and reports on them even after the actual investigation of the reported issue. This also ensures the integrity of the notifications, which makes it possible to check the correctness of the use of the notification channel and the processing of notifications afterwards, and to prove which notifications have been brought to the organization's attention through the channel.
5. Transfer and regular disclosure of data
Data may be disclosed to third parties only within the limits and to the extent permitted by applicable law or with the separate consent of the data subject.
Data will not be disclosed or transferred outside the EU or EEA.
6. Protection of the data
The maintenance of the notification channel has been purchased from an external service provider as a SaaS service. This helps to ensure that no person in the Stera Group has access to the information in the system in the role of system development or maintenance.
Only designated notification processors of Stera Group are authorized to access the system and process the data in the system. They each have personal IDs in the system. The channel is protected by technical and administrative means so that the system administrator does not have access to the notifications or the information of the notifier either.
No information about the notifier is stored in the system if the notifier himself doesn’t give it in the notification. The person receives a numeric code that allows him or her to log in and monitor the processing of the notification after the notification has been made. This notification number is the only way to connect to the notification afterwards. Therefore, the person must record the number code for himself.
ANONYMOUS NOTIFICATION CHANNEL (RUS)
АНОНИМНЫЙ КАНАЛ УВЕДОМЛЕНИЯ
Сотрудники Stera и другие заинтересованные стороны могут отправлять сообщения о предполагаемых неправомерных действиях, нарушениях ценностей Stera или Кодекса этики Stera на анонимный канал уведомления анонимно или от своего имени. По каналу уведомлений Stera имеет возможность получать информацию о проблемах на ранней стадии и решать их.
Раскрытие информации и подозрения будут обрабатываться в условиях строжайшей конфиденциальности только лицами, имеющими права на обработку данных. Для человека, подозреваемого в злоупотреблениях, осведомитель всегда останется анонимным.
Принимающие процессоры не будут иметь доступа к метаданным или IP-адресу, которые могли бы идентифицировать уведомителя. Все сообщения шифруются во время создания с помощью симметричного и асимметричного сильного алгоритма шифрования, который нельзя расшифровать или изменить впоследствии. Обработчики будут проинформированы только о времени уведомления и содержании уведомления.
Спасибо, что помогаете Stera Group работать в качестве ответственной компании, содействующей хорошему бизнесу!
3. Description of the processing of personal data in the notification channel
Through the notification channel any person can report suspected or detected abuses in the organization. The notification is anonymous. The system only processes personal data that the notifier enters in the notification.
The notification or the annex to the notification may contain personal data if, for example, the notifier identifies the person whose activities are covered by the notification. If desired, the notifier may also provide his own name and contact details. As a result, typical personal information logged into the system might be:
Name and contact details of the notifier
The name of the person who is the subject of the notification and a description of the person's possible illegal activities
We hope that notifiers will not include sensitive personal information in the notification unless it is specifically necessary for the notification
The processing of notifications and any personal data they contain is based on Stera Group Oy's legal obligation to maintain the notification channel (Directive 2019/1937 on the protection of persons who report breaches of Union law) and Stera Group Oy's legitimate interest in investigating irregularities and securing the organization’s operations.
4. Retention periods
The notifications are permanently archived so that it is possible to make observations and reports on them even after the actual investigation of the reported issue. This also ensures the integrity of the notifications, which makes it possible to check the correctness of the use of the notification channel and the processing of notifications afterwards, and to prove which notifications have been brought to the organization's attention through the channel.
5. Transfer and regular disclosure of data
Data may be disclosed to third parties only within the limits and to the extent permitted by applicable law or with the separate consent of the data subject.
Data will not be disclosed or transferred outside the EU or EEA.
6. Protection of the data
The maintenance of the notification channel has been purchased from an external service provider as a SaaS service. This helps to ensure that no person in the Stera Group has access to the information in the system in the role of system development or maintenance.
Only designated notification processors of Stera Group are authorized to access the system and process the data in the system. They each have personal IDs in the system. The channel is protected by technical and administrative means so that the system administrator does not have access to the notifications or the information of the notifier either.
No information about the notifier is stored in the system if the notifier himself doesn’t give it in the notification. The person receives a numeric code that allows him or her to log in and monitor the processing of the notification after the notification has been made. This notification number is the only way to connect to the notification afterwards. Therefore, the person must record the number code for himself.
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